Return & Shipping Policy – Mave Labs, Inc (USA)
At Mave Labs, patient safety and product integrity are our top priorities. We provide FDA-compliant prescription medications with fast, discreet delivery throughout the United States.

Shipping Information

• Carrier: UPS 2-Day (tracked and discreet packaging)
• Processing Time: Orders are processed only after prescription review and dispensing by the pharmacy.
• Delivery Area: Available in U.S. states where our products are authorized for sale (excluding restricted states).
• Tracking: A UPS tracking number will be provided once your order is shipped.

Return Policy

Due to U.S. federal regulations and the Drug Supply Chain Security Act (DSCSA), prescription and compounded medications cannot be returned or resold once they have left the pharmacy. This policy protects product integrity, patient safety, and compliance with federal law.
‍

Important Notes:

• All prescription sales are final.
• Returns cannot be accepted for opened, unopened, or unused medications.
• Once a product has been dispensed and shipped, it cannot be reused or refunded.

If your shipment is damaged in transit or if you receive an incorrect product, please notify us within 48 hours of delivery at support@joinmave.com We will promptly investigate and, where appropriate, arrange a replacement at no additional cost. Our Commitment Mave Labs is dedicated to ensuring timely delivery, medication safety, and patient confidentiality. Every order is shipped discreetly and handled with the highest quality standards. — Mave Labs, Inc.